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4 Simple Ways To Use Data to Build Customer Relationships

In a world where customers are bombarded across every possible channel with brand messages, targeting is more important than ever before. It’s crucial that campaigns feel relevant and personal in order to keep up, but the processes involved – collecting, organizing and interpreting customer data to make it actionable – are often intimidating.

Collecting, organizing and learning from your customer data is critical no matter how large your team is or what stage of growth you’re in. In fact, there’s no better time to consider your processes for data than when you’re just starting out. And getting started with basic strategies for building customer relationships doesn’t have to be difficult – there are some simple steps you can take to save yourself a lot of time as your business grows and scales.

From the moment you start your business and establish an online presence, you should be laying the groundwork for effective CRM strategies. This includes: establishing a single-source of truth for your customer data, being thoughtful and organized about how you collect information and setting up the right processes to interpret that data and put it to work for your marketing. Here are some actionable steps (with examples) to take now:

Doing this right won’t just result in more personalized marketing campaigns and stronger, more loyal customer relationships – it will also help you be smart about where you focus your budget and resources as you continue to grow.

 

Originally published on MarketingLand

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